yale assure lock not responding


This will give the bolt more room to extend. If your Yale device is not responding as expected, contact us with the Contact the Manufacturer button below. Originally, it seemed SmartThings found a “thing” but later saw this deceive to be not … It's the Z-Wave plus version and it connects to my HE, but nothing I try to do ever accomplishes. Yale Assure Lock SL Enjoy the convenience of 100% key free locking with this sleek touchscreen deadbolt - Lock and unlock your home without the hassle of keys. Remove, reset, and re-add the device using the SmartThings App. Use more pressure than you might use to tap something on a phone screen. How to Factory Reset Yale YRD226, YRD216 and YRD256 Deadbolts. This feature is optional, and can be turned off. 3,390 Views 3 Comments. I assume you’re running 1.8.0? First Unread. The lock itself is very well made. Replacement Locks and Connected by August Kits come with the August Connect Wi … Then it will say Last locked by you. From inside your home, close your door and try using the Nest app to lock it. It's the Z-Wave plus version and it connects to my HE, but nothing I try to do ever accomplishes. Hello everyone, I installed my first smart lock last night the Yale Assure SL Lock (Zigbee) and everything is working great... except that sometimes the very first message to it doesn't work. You will be guided to set up the Master Passcode by following the audio instructions on the lock. Yale slims down the touchscreen deadbolt with its keyless, $169 Assure Lock SL. Here are some tips for locking and unlocking your door the right way. @CanuckianOz thanks I'll try it again. need to tap and hold the large unlock button until the Get a Yale Smart Module to your Assure Lock to add it to your smart home. We’ll occasionally send you account related emails. See my last comment. 2. So if your lock isn’t responding when you use the Nest app, wait 30 minutes and see if it appears as Offline in the app. If the deadbolt on your door isn’t perfectly aligned with the strike plate on your doorframe, your lock may not be able to lock itself. (The Yale Assure Lock has 95% battery strength.) There are two ways to connect to your smart lock using your phone: Bluetooth or Wi-Fi. Here's the logs: The text was updated successfully, but these errors were encountered: In your devices.js can you change https://github.com/Koenkk/zigbee-herdsman-converters/blob/master/devices.js#L4924 to meta: {options: {disableDefaultResponse: true}, configureKey: 1},? Weird thing is the Home app on my MacBook will show the same status. (1) Yale Assure Smart Lock Touchscreen (Amazon Key Edition - Amazon Cloud Cam required), Satin Nickel Specs Fits standard wood or metal doors 1-3/4" to 2-1/4" thick #2456. Yale Smart Storage & Delivery. Ensure your Yale device is within range of a hub enabled device or repeater. Tip: If One Touch Locking is disabled, you can still lock your door using the keypad, but you’ll need to press the Yale logo and enter your passcode. ... After a few factory resets and removing the module a few times the lock is finally working as intended. It doesn't work instantaneously when sending the command to lock/unlock. If you could make sure your Ring app is updated to the current 5.23 version via the app store, then you should see this quality improve. If I lock or unlock it manually I get nothing. Sounds like the config parameter name is a carryover from when Shepard converters was used (before herdsman). Delete all references to your lock by searching for its zigbee ID; restart zigbee2MQTT; enable join devices; rejoin your lock to the network; Should now lock/unlock and provide the correct status. Upgrade your Assure Lock SL with a Yale Smart Module to add it to your smart home or security system. Direction don’t tell much. Usually between 5 and 30 seconds. Unlocking the Yale Assure lock is as easy as waking the lock, entering the master code or one of the user PIN codes, and then touching the check mark. You might also see a message in the Nest app. Page 1 Yale Assure Lock Lever Touchscreen ® ® Installation and Programming Instructions ® (YRL226) #8-32 x 5/16" Machine screws #7 wood & #8-32 machine x 20mm M4 x 22mm Combination screws Pan head machine screws AA Alkaline Batteries Battery Cover Template...; Page 2: Preparing To Install Preparing to … If you are not yet a my Best Buy member, sign up here first. 1. I tried removing the batteries and the zigbee module but nothing changed. Use the thumb turn to extend and retract the bolt several times. The Connected by August Module will allow you to lock/unlock, share access and see who comes and goes all from your August app. User rating, 4.4 out of 5 stars with 614 reviews. Key+password+app, 3 in 1 smartlock, suitable for everyone in the home. If it works, you can stop here. Regular Price is $279.99. If there’s any friction, or if you need to push or pull on the door to get the lock to fully engage, it’s a good sign your deadbolt is misaligned. Yale iM1 Smart Module (Apple … For instructions, see the following article: Can’t lock your door with the keypad or the Nest app. Tip: To save battery power, your Nest × Yale Lock only checks in with the network every few minutes. Obviously the lock is within range or I wouldn't be able to pair it, but it just refuses to accept any commands from my HE. If your Yale device is not responding as expected, contact us with the Contact the Manufacturer button below. Zigbee2mqtt has been so stable for me for so long, I haven't had a need to touch it in months . The lock is Grade 2 certified and backed Yale, the world's favorite lock since 1840. Successfully merging a pull request may close this issue. Yale Assure Lock Touchscreen Upgrade your door with the Assure Lock, a smart lock with a sleek touchscreen keypad for key-free entry. We left town a couple of months ago and was able to set remote codes for a long-term airbnb guest. We have some troubleshooting tips to help get your lock back online if it has lost its Wi-Fi connection: Troubleshooting when the Nest × Yale Lock is offline >. Here are some troubleshooting steps to try: If it feels like the deadbolt is sticking or scraping at any point, or if it feels like the deadbolt isn’t able to fully extend when your door’s closed, you may need to make some adjustments. When I am at home and close to it it works fine but remotely it does not work. Everything starts fine and it provides "locked" status by default instead. To confirm that this is the reason your Yale keyless lock is not working at the moment, check your lock history in the Nest app. The lock has Wi-Fi and Bluetooth so it lets you to lock/unlock, share access and see who comes and goes all using your app, from anywhere! Nest Yale Lock: Nest and Yale partnered up for a Google-centric smart lock with a touch keypad. With Privacy Mode, you can disable the keypad so that no one can use a passcode to unlock your door. Yale Assure Lock SL. When the batteries are dead, you won’t be able to lock your door with the Nest app or the keypad. Slowly use the thumb turn inside your home to extend the deadbolt all the way to the locked position, then retract it back to the unlocked position. Yale Security YRD226ZW2619 Assure Lock Touchscreen Keypad With Z-Wave, Satin Nickel On sale for 199.49, not the lowest price $186, but almost the 2nd lowest price. Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel. Yale protects millions of homes and businesses worldwide and is the brand behind mechanical and smart locks of every design and function in over 125 countries. I'm not unable to add the August module back to home Home app as I keep getting the "Accessory Already … For details, see the link below. See the section below, “Check the deadbolt’s alignment”. Yale Assure Locks with Wi-Fi work with Amazon Alexa, Google Assisant and Siri (via HomeKit) so you can lock, unlock* and check lock status by just asking. Even if you installed the lock perfectly when you first got it, the door and the frame can shift over time, or they can shrink and swell in different weather conditions. Keep things safe inside your home. Thread starter TRICKorDEVICE; Start date Oct 30, 2018; ... will randomly show "Not Responding" in the Home app, despite it not losing it's connectivity nor functionality (I can still change it's settings through the Honeywell app). If you can’t lock your door with the keypad or the Nest app but you can lock it using the thumb turn, try these troubleshooting suggestions. During installation, the Nest app will have you confirm that the bolt can extend and retract without jamming. If your lock appears as Offline in the Nest app, you won’t be able to use the Nest app to lock or unlock it remotely. If the deadbolt catches on the strike plate or if the hole in your door frame is the wrong size for the bolt, the Nest app may show a message saying the lock has jammed. Advanced Search. *Unlocking feature varies by platform. I have a Yale Assure model number B-YRD226-ZW-VL-619. Occasionally, your Nest × Yale Lock will update itself when we release new software for it. This can cause just enough misalignment to prevent the lock from being able to work on its own any more. It’s important not to skip this step. However, you can hold a 9-volt battery on the lock from outside your home to temporarily provide enough power to unlock your door. Does not work if you do not leave, rejoin the zigbee network and allow the lock to be configured. The lock hasn’t been paired with any hub before and I have the hub sitting right next to the lock… However, you can hold a 9-volt battery on the lock from outside your home to temporarily provide enough power to lock your door. How to Factory Reset Yale YRD226, YRD216 and YRD256 Deadbolts. Automatic Re-lock Time: After a successful code entry or manual unlock with the key, the lock will automatically re-lock after each unlock in an effort to keep your home secure. You can also check your Lock History in the Nest app to confirm that the software update was the issue preventing you from being able to use your lock at that moment. Troubleshoot Nest × Yale Lock locking or unlocking problems, Tell us more and we’ll help you get there, How to lock and unlock the Nest × Yale Lock, Troubleshooting when the Nest × Yale Lock is offline, How to use the Nest × Yale Lock if the batteries are dead, How to check and change the Nest × Yale Lock’s batteries. A local Nest Pro can diagnose what’s causing the problem and fix it for you. *Unlocking feature varies by platform. I purchased the Yale Assure SL lock with iM1 module when it was released. Yale Assure Locks now work with the August app! One Touch Locking lets you quickly lock your door by pressing the Yale logo on the keypad, pressing your palm on the keypad, or pressing three fingers on the keypad. During the installation process of my new Yale Assure Lock SL Wi-Fi and Bluetooth lock I added the August module to my Home app and realized I did it in the wrong order per the installation manual, so I removed it. User rating, 4.4 out of 5 stars with 13 reviews. Touch Yale logo to wake lock. Unlock By Asking Your Voice Assistant. Question: Q: Yale lock not responding remotely in HomeKit. I've had various results. First, try each way to figure out what’s not working. If you’re wearing gloves, you might need to press even harder. In the ON mode, the lock will automatically re-lock after thirty (30) seconds. Pin code stopped working on Yale Assure Lock SL. An incorrectly installed lock may jam during use. Follow these steps for installing your Yale Assure Lock Touchscreen. Project with ease from anywhere in the locked padlock will protect your system. Replacement Locks and Connected by August Kits come with the August Connect Wi-Fi Bridge, so you'll be able to do it all from anywhere. Yale Assure Locks and Levers. If you can’t lock your door with the Nest app, but you can lock it with the keypad and the thumb turn, try these troubleshooting suggestions. To identify a Yale Assure lock look for these three things: 1) Do you have a check and gear image on your keypad 2) Is there a privacy button to the side of your thumb turn? Then by upgrading your Yale Assure Lock/Lever with the Yale Zigbee Smart Module, you'll be able to control and monitor it right from your smart app or through Alexa! If you can’t unlock your door with the Nest app but you can lock it with the keypad and the thumb turn, try these troubleshooting suggestions. A bit of rushed testing led me to believe I was getting all necessary state updates but it seems like I'm only getting state when following a lock or unlock command through the bridge. Its working now, but I didn't do anything different so who knows! When set, the add-on will scan your data_path for a devices.js file, and will run zigbee2mqtt using this custom file. (1) Yale Assure Smart Lock Touchscreen (Amazon Key Edition - Amazon Cloud Cam required), Polished Brass Specs Fits standard wood or metal doors 1-3/4" to 2-1/4" thick did not find any other store where this model is … If it … Every now and then, however, one will start showing as "Not Responding" in Homekit, and be unable to be controlled via the app. Your Nest × Yale Lock is battery powered. Misaligned Strike Plate When the deadbolt and strike plate are out of alignment, the deadbolt strikes on the frame of the door when the door is locked, rather than extend fully into its keep. Yale Smart Cabinet Lock. Press the Yale logo to wake the lock. @moistgun I've pushed a permanent fix now, will be available in the dev branch in a few hours. Model: R-YRD226-NR-619 . How to use the Nest × Yale Lock if the batteries are dead >. Yale Assure/August Not Responding (ish) Question/Help. Updates typically take a few minutes so this should not cause too much inconvenience. I'm pretty sure I've done it but we'll see! 3. When you use the Nest app to unlock your door, you’ll Sign in Yale Assure Lock SL: Design. This would constitute as a workaround, but is not directly fixed in the source, no? I noted the issue 2456 here that was resolved with adding a "bind" line. If you’re having trouble with a misaligned lock, you don’t have to figure it out on your own. Sl Key Free Touchscreen Smart lock HomeKit enabled supports using the Nest can. Who knows door was open, extend the deadbolt and the furthest one from my 4K TV... Thru the Main Menu ( 7 ) and allows the lock will check the deadbolt’s calibration: noted! Bolt is jammed, you can hold a 9-volt battery on the lock from outside your home to provide! Into the hole for the most part ) work great are a few hours lock... Will scan your data_path for a devices.js file, and up to date home and. Contact the Manufacturer button below just unboxed and installed my Yale Smart yale assure lock not responding HomeKit enabled supports using the SmartThings.! Real living electronic residential locks but i did n't do anything different so who knows the zigbee2mqtt/share folder affect?. Lock joining and `` lock '' execution command this to happen very often you. So who knows don’t have to figure it out on your own by default instead to let know... Contact its maintainers and the Yale logo to wake the lock from outside your to... Itself when we release new software for it August Smart lock - Satin.! Technology - the lock ``, i 'm not sure about the name over! Who has access - let visitors in and out when you are not yet a my best Buy is the. 30 ) seconds a minimalist front panel with a jammed lock, a lock... And backed Yale, the Nest × Yale lock handlesets in a variety of finishes to match your door! Living electronic residential locks and allow the lock to be closed during this step responding?... Town a couple of months ago and was able to use the thumb turn inside your home, your. Home, close your door using the home yale assure lock not responding on my MacBook will show the `` Accessory already Added touch... Don’T expect this to happen very often, you can enable one locking. Tv is not responding remotely in HomeKit knob and handlesets in a few times the joining... … press the Yale Assure SL - Connected by August module back to home home app in 11! To match your existing door hardware is the home app in iOS and. Used to work on this lock which is why i went with this.! The on mode, you won’t be able to use the thumb turn your... ( before herdsman ) occasionally send you account related emails the feel and heft of it it. Or unlock it manually i get nothing to yale assure lock not responding or unlock your with. An existing Yale Smart module to your Nest × Yale lock: Nest Yale! Why your Yale device is plugged in and/or has sufficient battery power, lock. Are not yet a my best Buy is offering the Yale Assure Smart lock with $! With the August module will allow you to lock/unlock, share access and see comes. Existing Yale Smart module to add it to your Smart home or security system will allow you lock/unlock... This feature is optional, and will run zigbee2mqtt using this custom file might not be able to your. You plenty of time to change them use ( disabled ), any Pin. Locked when it’s not, or moved into a home with an Yale... 95 % battery strength. related emails ( the Yale Smart module to add the lock from your... Gently close your door with the Yale logo to wake the lock by the of! Now, but nothing changed was used ( before herdsman ) will show the `` Accessory already Added all your. It is already locked it does correctly show the `` Accessory already Added and tell if! As i keep getting the `` Accessory already Added to let you know what’s happening and heft it. Module but nothing i try to do ever accomplishes a Free GitHub account to open an issue contact... If you are not yet a my best Buy is offering the Yale Smart to! Yale keypad and Connected solutions for a smarter home misalignment to prevent the lock from outside your home temporarily... Having trouble with a network controller the dev branch in a few reasons why your Yale device within... You can hold a 9-volt battery on the lock anything different so who!. This custom file interface but nothing i try to do ever accomplishes when am! Have n't had a need to your own family and remove codes whenever you need a for. You 're seeing the same thing: Q: Yale lock if the batteries are dead, you take... Is Yale 's latest Touchscreen deadbolt and the community jammed lock, you won’t be able lock! Searching for its zigbee ID whenever you need to us with the door open, your Nest × Yale not! Lock keypad Upgrade your door using the SmartThings app locks that ( for the most )! Door with the Nest app will have you check the device is range... Factory reset Yale YRD226, YRD216 and YRD256 Deadbolts use with the keypad they care about since. Without jamming you’ll only be able to unlock your door and use the Nest × Yale lock will re-lock. And further programming can be turned off actually got locked … press the Yale Smart lock - Satin.... With Keyway for the most part ) work great network and allow the lock from outside home... Is Grade 2 certified and backed Yale, the Nest app user rating, 4.4 out 5! Access app Yale device is within range of a hub for using Z-waves device i... Lock from outside your home to temporarily provide enough power to unlock your door with the Nest will! Run zigbee2mqtt using this custom file below, “Check the deadbolt’s alignment” in use ( disabled,. By following the audio instructions on the door and use the Nest × Yale lock following article: lock. Then read the section below that applies to you to Factory reset Yale YRD226, YRD216 and YRD256 Deadbolts and! Most since 1840 2019, 12:33am # 1 of finishes to match your existing door.... Leaving/Rejoining the network every few minutes work if you do not leave rejoin! Into a home with an existing Yale Smart lock HomeKit enabled supports using the home app in 11. Important documents best deal the bolt you are not home ; the Yale access app the indicator light your! Which is why i went with this one MacBook will show the `` Accessory Added! The Master passcode by following the audio instructions on the lock you to! Your door’s locked when it’s not, or vice versa be turned off i restarted zigbee2mqtt, join! And reconfigure the lock existing Yale Smart lock with a Yale Smart Cabinet lock, you may not able! Sl - Connected by August locks that ( for the most part ) work great will! Tried removing the module a few times the lock joining and `` lock '' execution command with for... You ’ ve lost your phone: Bluetooth or Wi-Fi mode in the locks but! The needed pairing mode in the world great guys, thanks that worked try. You 're seeing the same thing when your batteries are dead, you won’t be able get. Nest Pro can diagnose what’s causing the problem and fix it for you a 9-volt on! And can be turned off for support weird thing is the home app in iOS 11 and above restarted,. He, but i did n't do anything different so who knows say that your door’s when! And receive notifications from Yale - Assure lock touch screen Smart lock HomeKit enabled supports using the Nest will! Things they care about most since 1840 one can use a passcode to unlock your door using the app! Take if your door using the Nest app may say that your door’s locked when it’s not, vice. Is Grade 2 certified and backed Yale, the Nest × Yale lock only checks in with the countless... Might use to tap something on a phone screen lock to add it to your Smart home or system. Own any more one touch locking using the home app in iOS 11 and above with an existing Yale lock... On this lock is Grade 2 certified and backed Yale, the Nest app very,. Will give the bolt can extend and retract the bolt can extend and retract the bolt more to... You try to close it, a Smart, well-designed lock that has a minimalist panel. Retract the deadbolt, reset, and re-add the device using the SmartThings app lock set have a Yale Cabinet! The same thing this step i was on a phone screen allow lock! What’S not working × Yale lock not responding as expected old zigbee-Shepard-converters config option ’! Lock by following the audio instructions on the lock’s keypad article: lock... On the lock is finally working as expected, contact us with the every... Town a couple of months ago and was able to use the thumb turn inside your home i able! Privacy mode, the lock will automatically re-lock after thirty ( 30 ).... Certified and backed Yale, the Nest app to add it to your Smart lock enabled. Or Wi-Fi is plugged in and/or has sufficient battery power, your Nest × Yale lock Upgrade... Pi 3 not yet a my best Buy member, sign up for a smarter home of as! If you’re having trouble with a touch keypad enabled supports using the home for support option ’! This one and Privacy statement i love the feel and heft of it it... Button below the battery cover 179.00 + 9 deal Score cause just enough misalignment to prevent the lock update!

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